Delivery & Shipping Policy

At Goldiee Online Store, we strive to provide our customers with a seamless and efficient delivery experience. Our dedicated team works diligently to ensure that your order is processed and shipped in a timely manner. Please take a moment to familiarize yourself with our delivery and shipping policy.

Dispatch and Delivery Time

Once your order is placed, our team will dispatch the material within 5-7 working days. We understand the importance of receiving your items promptly, and we appreciate your patience and cooperation during this period. In some cases, if the material is available, we may be able to dispatch it within 1-2 days.

Shipping Methods

We offer reliable and secure shipping methods to ensure that your order arrives safely. Our shipping partners are experienced in handling delicate and perishable items, such as spices and condiments. Rest assured that your order will be carefully packaged and protected during transit.

Shipping Rates

Our shipping rates are calculated based on the weight and dimensions of your order, as well as the shipping destination. We strive to provide competitive shipping rates to our customers, ensuring that you receive the best value for your money.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email. This tracking number will allow you to monitor the progress of your shipment and estimate the delivery date. We recommend regularly checking the tracking information for any updates or changes to the delivery status.

International Shipping

Goldiee Online Store is proud to offer international shipping to customers around the world. Please note that international shipping may be subject to customs clearance procedures and import duties or taxes. These additional charges are the responsibility of the customer and may vary depending on the destination country's regulations.

Delivery Issues

In the rare event that you encounter any issues with the delivery of your order, please contact our customer support team at customercare@goldiee.com. We will promptly investigate the matter and work towards a satisfactory resolution. Your satisfaction is our top priority, and we are committed to ensuring that you receive your order in a timely and satisfactory manner.

Thank you for choosing Goldiee Online Store. We appreciate your trust in our products and services. If you have any further questions or concerns regarding our delivery and shipping policy, please do not hesitate to contact us.